Surrender of tenancy - A landlord or agent can charge a fee if the occupier asks to surrender their tenancy or licence.
This is usually to cover loss of rent to the landlord and the reasonable costs of the agent in re-marketing the property.
How do we ensure our tenants and landlords are protected?
We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner (find out more via the fact sheet here).
Download a copy of our Propertymark Client Money Protection Certificate here.
Download a copy of our Propertymark Client Money Protection Security Certificate here.
You can review the Propertymark Conduct and Membership Rules here.
We are also members of The Property Ombudsman (TPO), which is a redress scheme for consumer complaints.
Have questions? Get in touch - we’re happy to help!
