At Dourish & Day, we believe in transparency when it comes to fees, so you always know exactly what to expect. Below is a breakdown of our charges for landlords and tenants.
Key Information
- All fees include VAT at the prevailing rate (currently 20%).
- Percentage-based fees will vary depending on the agreed rent level.
- Fixed fees remain the same regardless of rent level.
Landlord Services & Fees
Tenant Introduction & Management Services
Introduction Only Service / Tenant Reference – £275
A one-time fee for introducing a tenant through our agency.
Management Takeover Service – £275
Charged when we take over management of an existing tenancy, payable upon receipt of the first month’s rent.
Tenant Find Service – £550
A full marketing and tenant sourcing service.
In order to try and mitigate costs for you as landlords we created our Asset Protection Service, available at an additional 5% + VAT
This is a fully inclusive, premium service designed to provide complete peace of mind from 1st May 2026 as the law changes and will cover areas such as:
- Rent protection and legal expenses
- Court and tribunal handling
- Compliance and regulatory support
- Rent Increase Notices
- Rent Increase Appeal Handling
- Payment of rent increase for up to 6 months if the tenant appeals
- Written Statement
- Deposit Arbitration
- Section 8 Notice Preparation
- Tribunal Preparation
- Anti Money Laundering Checks – £25 per person
- Land Registry Title Check – £10
*all figures inclusive of VAT
Letting & Rent Collection Service – 10% per month
Charged as a percentage of rent received.
Full Management Service – 12% per month
Comprehensive property management, including tenant support and legal compliance.
Additional Landlord Services (not included under full management fee)
Inventory Service (for Tenant Introduction/Tenant Find services only)
- 1-Bedroom Property – £78
- 2-Bedroom Property – £84
- 3 & 4-Bedroom Property – £90
- 5-Bedroom Property – £120
Major Works Project Management – 10% of work value
If full project management is required.
Professional Hourly Rate – £120 per hour
Charged for any additional landlord services.
Standalone Fees for Landlords(only applicable when not using our Tenant Find or Managed Service)
- Tenancy Agreement Production – £150
- Full Tenant Paperwork Production – £275
- Property Management Visit – £65
- Tenant Referencing (Per Applicant) – £50
- Landlord Gas Safety Certificate – £90
- Check-Out Inspection (Report Only) – £65 per hour
- Deposit Negotiation – £120 per hour
- Rent Increase – £95
- Rent Increase Appeal Handling – £195
- Written Statement – £60
- Deposit Arbitration – £195
- Section 8 Notice Preparation – £300 inc VAT
- Tribunal Preparation – £395
- Anti Money Laundering Checks – £25 per person (Legislative Requirement for all landlords)
- Land Registry Title Check – £10 (inc VAT) (Legislative Requirement for all properties rented)
Minimum Fee
If a landlord cancels our management service, a fee of 10% of the agreed rent (for up to six months) will apply.
We Strongly Recommend Rent & Legal Protection
For extra peace of mind, we recommend Rent & Legal Protection once a tenant has successfully completed referencing. This is available for just £30 per month (inc. VAT).
Other Important Information
We may receive commissions from:
- Insurance providers
- Referencing companies
- Utility providers
How do we ensure our tenants and landlords are protected?
We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner (find out more via the fact sheet here).
Download a copy of our Propertymark Client Money Protection Certificate here.
Download a copy of our Propertymark Client Money Protection Security Certificate here.
You can review the Propertymark Conduct and Membership Rules here.
We are also members of The Property Ombudsman (TPO), which is a redress scheme for consumer complaints.
Have questions? Get in touch - we’re happy to help!
